INFORMATION TECHNOLOGY SERVICES (ITS)  is responsible for the direction, control and effective operation of the County's information assets. It provides internal support services relative to communications and information accessibility and directs resources and equipment to meet the needs of the County's departments. The department consists of two divisions; Information Technology (IT) and Geographic Information Systems (GIS).  The core functions provided by ITS are as follows;

• Desktop support services for the County's computer assets
• Data security services for the County’s information assets
• Administration and support of the County's network and telecommunications
• Administration and support of the County’s geospatial information assets
• Help Desk support and administration   
• Application support services
• Database management services
• Inter/Intranet development and support services
• Business consulting services associated with technology and workflow redesign
• GIS services across the enterprise including property tax maps, aerial photography, planimetric, etc.
• Project management services

GEOGRAPHIC INFORMATION SYSTEM (GIS)
The Geographic Information System (GIS) is comprised of computer software, hardware and data, and personnel to help manipulate, analyze and present information that is tied to a geographic location. The Shelby County GIS is enterprise-wide in scope and allows all data to be stored in one central repository. The information in the system is maintained and implemented by Shelby County. For information on Shelby County’s GIS or requests for data contact: GIS Support or contact (205) 670-6981.

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